This paper, which was presented by Jennifer Romich, Eric Waithaka and Sarah Gordon was at the Family Financial Security Symposium in April, 2010, summarizes lessons from interviews of 22 consumers who use general-purpose reloadable prepaid cards (PPCs), an emerging financial services product that provides transaction services not linked to a conventional checking or savings accounts. A majority of interviewees … Continue reading A Tool for Getting By or Getting Ahead? Consumers’ Views on Prepaid Cards
Working Papers
Sought or Sold? Understanding the Linkages between Origination Channel and Consumer Choice in the Mortgage Market
This paper, presented by Carolina Reid at the Family Financial Security Symposium in April, 2010, raises significant implications for consumer protection and access to credit going forward. Interviews point out how much of the mortgage origination decision is driven by local contextual factors, and that many consumers— especially those that have historically not had access to credit—are not … Continue reading Sought or Sold? Understanding the Linkages between Origination Channel and Consumer Choice in the Mortgage Market
Frame Changin’: How Presence of a Child Impacts Provider Selection and Satisfaction in The Insurance Industry
Joshua Morrill and Toni Gnewuch presented this paper at the Family Financial Security Symposium in April, 2010. Their research confirmed that when it comes to insurance, people with children have different attitudes, preferences, and evaluations compared to people without children. These findings have implications for both academics, as well as practitioners. Download Paper Social scientists have long demonstrated … Continue reading Frame Changin’: How Presence of a Child Impacts Provider Selection and Satisfaction in The Insurance Industry
University of Wisconsin-Madison Center for Financial Security 